Spectrum Gym has a range of member policies and information to help you get the best out of your membership.
You must see reception and fill out a hold form:
(A holding fee of $10 per fortnight is applied to direct debit memberships as stated in the direct debit agreement. Periods of hold for direct debit memberships must be taken in fortnightly increments to maintain the existing payment schedule. No holding fee is applied to upfront memberships)
1 Month and 10 Visit Memberships
Direct debit memberships during the minimum contract period
Direct debit memberships after the minimum contract period
All other memberships
You must be 14 years or older to use the facility. Anyone under the age of 18 must have a parent present when doing a casual visit and when joining as a member. Children under 14yo cannot enter the weights and cardio room. Management may allow children to hire a ball and play on the basketball court while parents are using the gym. Their supervision is the responsibility of the parent/caregiver
Spectrum Gym is a community facility and we pride ourselves on our professional staff, friendly atmosphere and unique facilities. We ask that all people accessing our facility be mindful of the impact of their behavior on others. Management reserves the right to cancel the membership and immediately eject any person whose behavior has the potential to adversely impact on the safety and experience of other facility users or may result in damage to the facility or equipment.
We endeavour to maintain our equipment and facilities to a high standard and ask that reasonable care is taken by all service users. Any damages to equipment, accidents or injuries should be brought to the attention of gym staff immediately.
Spectrum is committed to member satisfaction and we ask that you raise any concerns directly with us in an open and honest manner. We can only address your concerns if we’re aware of them. If you have a concern or some feedback, please approach the gym manager directly or alternatively Spectrum’s CEO Melanie Armstrong on Ph 3881 3310 or [email protected] Spectrum Gym is unique in that it is part of a broader community facility. Your membership fees help us to foster inclusion within the local community and support those experiencing disability or disadvantage. Thank-you for your support.
Please sign and date the space below to confirm your agreement with the policies stated here.